Frequently Asked Questions

Q: Where is the studio located?

Shop 8 / 88 Church Street, Fire Horse Ln, Parramatta NSW 2150, Australia

Q: Do you only make custom suits?

No, we excel in creating Made-to-Measure shirts, chinos, casual blazers, coats, and tuxedos as well.

Q: What is the process for getting a custom suit?

Step 1: Initial Consultation – Meet one of our expert tailors for a free, no-obligation discussion.

Step 2: Design Your Suit – Choose your personal options, & we will conduct fittings & place your order.

Step 3: Second Fitting – Return for a second fitting to try on your suit & make final adjustments.

Q: Can I use existing measurements for a made-to-measure suit order?

Yes, we can use existing measurements for your made-to-measure suit order. Just let us know your preference when placing the order.

Q: What Fabric Options Do You Provide?

We have an extensive selection of fabrics available at varying prices & qualities, including Pure Wool, Linen, Cashmere, Wool/Silk blends, Japanese cotton & more. Our inventory includes premium cloth sourced from the finest mills globally such as Loro Piana, Vitale Barberis Canonico, Piacenza & Drapers from Italy with Holland & Sherry from the UK.

Q: Do you provide wedding packages?

Certainly, we offer tailored wedding packages for both grooms and groomsmen. Feel free to reach out to us, and we can discuss your vision for the wedding, addressing both design preferences and budget considerations to better assist you.

Q: What is the lead time for your products?

Our standard lead time is quoted at 4-6 weeks from the initial fitting to the receipt of your final product. However, for weddings and special events, we highly recommend allowing a 12-week timeframe to ensure the utmost satisfaction and a seamless experience.

Q: What is the cost of a Made-to-Measure Suit?

Our prices are diverse and depend on the chosen fabric. Suits start at $550 AUD and can range up to $4500 AUD. We offer a broad selection of fabrics to accommodate various budgets. Whether you opt for our entry-level or premium fabrics, all our suits bear the Cerroni hallmark of quality at the highest level.

Q: Do you service any other Australian cities?

We currently have trunk shows each month in Melbourne & Brisbane, and you can find the next available booking dates via our booking page. As we have limited spots available each month, we encourage you to book in advance to avoid missing out.

Q: Will my garment need alterations?

At Cerroni, we strive to deliver a flawless fit right from the start. However, we understand that achieving the perfect fit may require some minor adjustments.

For first-time orders, slight deviations can occur due to various factors. It’s not necessarily a matter of incorrect measurements; rather, the human body’s complexity can sometimes result in unexpected fit issues.

When we gather your body measurements for online orders, our aim is to achieve what we refer to as a ‘modern fit’. If your preference lies outside of this, we may need to make some alterations to achieve the desired outcome.

Rest assured, these alterations are minimal and cost-effective. We have taken this into consideration when pricing the suits in this exclusive promotion at such an attractive price point. Even with these slight adjustments, our suits still offer exceptional value, surpassing any other quality options available in the market.

Please note that, as our garments are crafted according to your unique customizations and measurements, we do not provide refunds.

However, if you encounter any fit or construction concerns, we invite you to contact our customer support within 7 days of receiving your order. We pride ourselves on a high-end service model from the convenience of your home.

You can reach us conveniently through live chat or email, and our team will be delighted to assist you.

SHIPPING WORLDWIDE

SHIPPING WORLDWIDE

SHIPPING WORLDWIDE

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COMPANY

  • 0470 658 341

  • Shop 8 / 88 Church Street, Fire Horse Ln, Parramatta NSW 2150, Australia

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